FREQUENTLY ASKED QUESTIONS

Q: What type of services do you offer?

A: Greenwood County EMS is a licensed Advanced Life Support service. We respond to all calls within the county, including 911responses, non-emergency transports to doctor's offices, nursing homes, etc. We also provide inter-facility transports from one hospital to another if your physician decides you need services not available at the initial location.

Q: Do you charge for these services?

A: Yes, even though we are a county department and operate with county tax dollars, there is a user fee that is imposed each time an ambulance is used. These fees are set by county council and are reviewed and updated regularly.

Q: How much does ambulance service cost?

A: The cost depends on the level of service. These levels vary depending on the patient's complaint and what supplies/procedures are needed.

Q: How can I become an Emergency Medical Technician?

A: The first step is to attend and complete an EMT class at one of the local technical schools. Piedmont Tech offers this course. The Basic EMT course is approximately six months (150 hours) in duration. This depends on the number of days per week a class is offered. You must have a high school diploma or GED and a clear criminal record to attend this class. After obtaining the Basic EMT certification, a candidate must be affiliate with a licensed service in South Carolina to upgrade to one of the next levels (EMT-Intermediate or Paramedic). The EMT-Intermediate curriculum is approximately 10 weeks or 2 ½ (65 hours) months depending on class dates. The Paramedic curriculum is approximately 1 ½ years (1000 hours).

Q: Where are the EMS stations located in the county?

A: There are 7 substations in Greenwood County. The stations locations are:

Medic 20 (Greenwood area) 2028 Hwy 72 West Greenwood

Medic 30/60 Greenwood area) 2814 Hwy 25 South Greenwood

Medic 40 (Ninety Six area) 3316 Hwy 246 South Ninety- Six

Medic 50 (Hodge area) 6502 Hwy 25 North Hodge

Rescue 2 (Greenwood area) 2531 Airport Rd

Rescue 3 (Promise Land)3809 McCormick Hwy Bradley

Rescue 4 (Callison) 4314 Hwy 67

There is one non-emergency unit is also located in the Medic 30 station Monday trough Friday (7-5).

Q: Who do I call if I have a question about my bill?

A: Colleton Medical Billing, ATTN: Jena Rumsfelt, P.O. Box 1308, Walterboro, SC 29488, 1-800-874-3617; BEFORE July 1st 2010

A: EMS Management & Consultants, ATTN:Robin Albright, PO Box 863, Lewisville, NC 27023, Phone: Toll Free 800.814.5339, Fax: 336.766.1279 AFTER July 1st 2010

Q: Who should I contact if I have questions not related to billing?

A: The main office is located in the Greenwood County Courthouse at 528 Monument St B24, Greenwood, SC. The number is 864.942.8603

Q: Which hospitals do you transport patients to?

A: We normally transport patients to Self Regional HealthCare. In certain circumstances (if injuries are severe enough), we may have the patient flown by helicopter to a Level One Trauma Center. This service is usually provided by Med Trans, Regional One, CareForce or Life Reach and Air Med.

Q: Is there a charge if the ambulance responds, but does not transport?

A: In some cases, Yes.! If the crew provides an exam or any treatment while at the scene, there may be a treatment/no transport charge.

Q: What should I do when approached by an emergency vehicle?

A: South Carolina law requires motorists to yield the right of way to emergency vehicles who are traveling with lights and siren activated. The correct procedure is to pull to the right side of the road and come to a complete stop until the emergency vehicle has passed. Motorists heading toward the ambulance should also pull to the right side of the road and come to a stop. Both lanes of travel are required to stop for the ambulance so long as a divided median is not present. If you are stopped at an intersection with a traffic light, you should remain in your lane of travel so long as the ambulance has an open lane to go around. Remember pull to the RIGHT.

Q: Someone I know had a heart attack and the family had to do CPR. The ambulance stayed at the house a long time. Shouldn't the paramedics have transported him right away to the hospital?

A: Certain emergencies require advanced treatment on-scene before transport can be initiated. For example, during cardiac arrests (where a person's heart stops), the paramedics must establish a secure airway and attempt to convert the patient's heart back to normal before beginning to transport the patient to the hospital. IV's usually are started on-scene of cardiac arrests because vital life saving medication are more effective when given through the vein.. Paramedics are capable of providing the same initial treatment for cardiac arrest patients in the ambulance as you might see done first thing in the emergency department. The time delay of providing treatment on-scene sometimes is warranted by the benefits gained from early treatment.

Q: What's the difference between an EMT, Intermediate, and Paramedic?

A: Emergency Medical Technicians (EMT's) are trained in patient assessment and treatment at a basic level. An EMT may administer Oxygen, use an Automatic External Defibrillator (AED), stabilize a potential spinal injury patients on a backboard, splint fractures and bandage wounds, do definitive airway interventions, Intubation, Monitor vital signs, and perform on-going assessment of a patient’s condition An EMT-Intermediate attends more training, and can do all the skills of an EMT, but can also initiate Intra-venous (IV) lines for fluid resuscitation. Intermediates can also perform even more advanced airway methods than an EMT Paramedics attend approximately 1 ½ years of training, and are capable of many additional skills. A Paramedic may perform the same interventions as the EMT-B, and EMT-I and also analyze, interpret, and treat various heart rhythms, give appropriate medications with pre-arranged (standing orders), treat critical trauma patients with advanced maneuvers such as chest decompression for a collapsed lung, establish advanced IV lines, as well as Intra-osseous line, which are specific to pediatrics and go into the bone marrow, and provide as an invaluable liaison to the hospital emergency room. Paramedics are now trained in skills that were formerly reserved exclusively for the Emergency Room staff, such as 12 lead EKGs, cardio-version, and new methods of securing an airway, such as Rapid Sequence Intubation and using a new adjunct, the LMA and CPAP.

Q: I have a question that not covered here. Where can I find the answer?

A: Give us a call at the headquarters station @ 864.942.8670